Frequently Asked Questions
How long are sessions?
On average, sessions will be 50-55 minutes in length. 30 minute sessions, 45 minute sessions, and 90 minute sessions are offered as well, depending on need
What primary services do you offer?
EMDR (Eye Movement Desensitization Reprocessing)
Play Therapy
Hypnotherapy
Family Therapy
Intensive In-Home Family Therapy
What do you specialize in?
Trauma
Anxiety
Depression
Family Issues
Divorce & Blended Families
Borderline Personality Disorder
and more
What are the rates of your services?
Private-pay sessions are $250 for an intake and $175 per 50-55 minute session. If you are using insurance, this will depend on your insurance benefits. Indigo Counseling will verify your benefits and provide you your out of pocket cost per session before your initial appointment. If we do not accept your insurance, it doesn’t mean you have no coverage. If after contacting your insurance company, you find they will reimburse for Out-of-Network benefits, we will provide you a “Superbill” for you to submit to them.
What insurances do you take?
Blue Cross Blue Shield
Health Advantage
Ambetter
Qual Choice
Self-Pay
Do you offer telehealth?
Yes, telehealth is always an option. However, check with your insurance provider to make sure it is covered.
Can you make court recommendations in a custody case?
No. Providing a recommendation to the court on behalf of a parent is out of my scope of practice and something I will not do. If I am subpoenaed to court then I can only speak of the child’s treatment and what is observed during sessions. Appearing in court, communicating with lawyers & ad litems, and writing letters is not a “medical necessity” and is not covered by insurance. Therefore, you have to pay out of pocket for each of these services. Cost are broken down in the Informed Consent
What is intensive in-home family therapy?
Feel like you have little to no control in your own home? Feel like you’ve tried everything you can, but you can’t seem to get the help needed for your child and family. Intensive in-home family therapy is a specialized 3 month treatment program provided by Indigo. There are very few spots open due to the intensity of the program and all families have to go through a lengthy interview process to identify if they would be a good candidate to receive these services. If you are interested in receiving more information on these intensives, please email Katie at Katie@indigocounseling.net for pricing, program details, and requirements for the program.
Do you provide hypnosis for weight loss or smoking cessation?
Yes. However, these are not covered by insurance and are an out of pocket expense. Email for more information regarding cost of hypnosis.
Do you have after-hours availability for crisis situations?
No. This is not a crisis clinic. If you are experiencing an emergency, please call 911 or go to your nearest emergency room
Why do you request a credit card when you first sign up?
We request a credit/debit/HSA card when you sign up with us in order to hold your spot. We never charge your card prior to your first appointment. If you wish to cancel any scheduled appointments, including your first session, that is certainly fine – we just need 24-hours notice in order to cancel without charge, as we have a standard 24-hour cancellation policy. All credit/debit/HSA card information is stored within our HIPAA-compliant secure system.
Do you have a fax number for referrals?
Yes, our fax number is 501-200-1914